• Guest Services

  • Frequently Asked Questions (FAQs)

• My Account & Reservations

  • Registration & Benefits
  • My Account & Reservations (FAQs)
  • How do I book a reservation online?
  • Arriving Late For A Reservation - What's our Policy?

• Understanding Guest Issues & How They Are Handled

  • How do I report a Guest Issue or Concern?
  • What is our policy on handling Guest Issues & Concerns?
  • What if there is a booking error?

• Refunds, Cancellations, and Returns

  • Pre-Paid Wax Pass
  • Unlmited Wax Pass
  • Products
  • Waxing Services
  • Club 30 & Super Pass Cancellation Form

• Payments Methods & Information

  • Payment Methods

• Terms and Conditions

  • Terms and Conditions

• Disclaimers

  • Franchise Interests
  • Free Wax Offer
  • Special Guest Promotions
  • Incentives