Got a question? There's nothing we won't answer. After all, we are the waxperts!
How long will my wax last?
Usually your wax will last between 3–4 weeks but everyone’s rate of regrowth is different so results will vary between guests. But remember, with the right products, you can help your bod stay smoother, for longer. Just ask your wax specialist to point you in the right direction. close x
I'm a little nervous . . . does waxing hurt?
It depends on your tolerance for discomfort. Try to keep in mind that you are removing the hair from the root, but our fabulous wax specialists will make sure you are as comfortable as possible. Trust us, top magazines and reviewers have said it’s virtually painless thanks to our exclusive Comfort Wax. close x
My skin needs gentle TLC . . . so what kind of products do you use?
We use a hard, stripless wax made exclusively for European Wax Center®. Your treatment will also include our 4 Steps To Gorgeous process. First, we cleanse the area to remove any makeup, oils or lotions that may reduce the quality of your wax from taking place. Next, we protect the skin with our soothing pre-wax oil. Then, it’s time for your wax! Finally, we rejuvenate the area by applying either our EWC Ingrown Hair Serum or our Slow It Body Lotion, depending on the area being waxed. Don’t forget, both of these deluxe beauty products are available for purchase at all of our locations. close x
Will I be in the hands of an expert?
Absolutely! All of our friendly wax specialists are licensed aestheticians. They are also required to successfully complete our in-house training program to ensure the same level of excellence from every wax specialist. close x
Hallelujah, I'm pregnant! Can I still wax?
Firstly, congratulations! Secondly, yes, you can still wax. However, you may experience more skin sensitivity due to the hormonal changes your body is going through. Our wax specialists will make you as comfortable as possible during the service. We recommend checking with your doctor during the last two months of pregnancy. close x
I need to face the facts: Can I still wax if I've just had a facial?
You can still wax if you received a basic facial that includes a cleanse, steam, exfoliation and mask. If you received a specialty facial that includes, but is not limited to, an alpha (AHA) or beta (BHA) hydroxy peel, microdermabrasion or any other deep exfoliation treatment, then you need to wait at least 7 days to receive a wax service. You should check with your doctor to ensure it's ok for you to wax after having any medical-grade facial treatment. close x
Hello, summer glow . . . Can I still wax if I tanned the day before?
We recommend waiting at least 24–48 hours between waxing and tanning because your skin may be more sensitive. Because waxing exfoliates the skin by removing the top layer of dead surface skin cells, you're more likely to experience sunburn. If you are going to go in the sun within 48 hours of waxing, we recommend wearing a sunscreen with an SPF of 30 or more. close x
Uh-oh, can I still wax if I have a sunburn?
We will not perform services on sunburned skin or skin that is irritated or unhealthy. When your skin has healed, you can call to book a reservation for services. close x
Let's get serious: Can I still wax if I'm on medication?
It's always best to refer to your doctor if you have any questions. For prescribed creams such as Retin-A or Differin, we advise that you stop use 7 days prior to your wax reservation and do not resume use until 7 days after your wax service. We will not wax you if you are on Accutane. It's very dangerous to wax while on Accutane and a doctor's note will be needed to receive services. Remember, it's important that you inform or update our Guest Service Coordinators on what medications you may be taking so we can ultimately provide you with a safe waxing experience. close x